Thursday, July 12, 2007

Need I say more?

I found an article today about a toddler and his mother, who were unceremoniously removed from an airplane because of the child's talking.  In a previous post I mentioned the complete disregard that airlines have for their passengers.  If this doesn't confirm my opinion, nothing will.  The child wasn't even screaming, he was simply being repetitive.  The best part?  They were on a Continental Express plane.  Anyone who has ever flown on one of these will attest to the fact that had the flight attendant waited until they were in the air, nobody would have been able to hear the child anyway! 

By the way, if you want to write and tell this company what jerks they are, you can do it here (sample letter included):

July 12, 2007

Express Jet

700 N. Sam Houston Parkway West, Suite 200

Houston, TX 77067

Dear Express Jet,

As it is clear that your company requires additional guidance regarding treating your customers respectfully, it is my solemn duty to inform you of your failure regarding Kate and Garren Penland. Due to the fact that least some of your staff obviously have serious anger management issues, I have taken it upon myself to aid in the rehabilitation of your company by finding an anger management company for you.

Anger Management Counseling
513 Thornton Rd
Houston, TX 77018
(713) 695-5242

On a positive note, both Detroit and I would like to thank you for reminding potential passengers why taking the extra time to drive is almost always better than subjecting oneself to the humiliation of flying.


Gary Holbrook


Anonymous said...

As a former 1M miler, ironically, I'd actually be sympathetic to the airline. I suspect the child was doing a bit more than repeating him/herself. On numerous occasions, I've have very unruly kids with lackies for parents and only wished the airline had let them out - at 40,000'.

Anonymous said...

I would just say that it appears you have only heard one side of the story, and that from the most biased of sources.

The actual event could be anything up to a totally different scenario than that offered by the mother.

Mike R.

Gary said...

Well, if I found a serial killer standing over a body holding a bloody knife and looking quite proud of himself, I would probably believe that he had killed the person. Even after his half-hearted "I just happened across this body" excuse, I would still believe he was the cause of the person's death.

If airlines weren't habitual offenders when it comes to screwing their passengers, I would probably not quite so likely to jump to the conclusion that they are abusing their passengers.